Mobile version does not display properly

Sascha Nieroba

• January 19, 2025 13:51

Hi there,

read through a plethora of posts, but unfortunately I wasn't able to solve the issue with my page: On desktop (in Brizy and just in Chrome, logged out) everything is as it should be. But in Opera (desktop) and on mobile devices (Pixel 8 and iPhone 14) the site is broken in every browser (see attached mobile screenshot). 

Brizy free (2.6.8) and Pro (2.6.4) are up to date.

Any help is highly appreciated.

Cheers from Germany

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• 

  Ariel H.

  • January 20, 2025 12:33
  • Edited

  Hi Sascha,

  We're sorry to hear you're having this issue with Brizy.

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24033447175570
  WordPress Admin URL:
  Username:
  Password:

  Additionally, we will also need temporary access to FTP / cPanel:
  FTP / cPanel host address:
  Username:
  Password:

  Best regards,
  Ariel H.

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