I GOT BRIZY 2.6.4 AND BRIZY PRO 2.6.3

Jesus Hernandez Pedraza

• January 14, 2025 01:11

I GOT BRIZY 2.6.4 AND BRIZY PRO 2.6.3, I GET THE REFRESH PAGE ERROR BUT CAN'T SEEM TO EDIT MY PAGES SINCE VERSIONS DON'T MATCH.

PLEASE ADVISE.

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• 

  Ariel H.

  • January 14, 2025 08:36

  Hi Jesus,

  Thank you for contacting us.

  Kindly try the steps outlined in the link below to see if they resolve the issue:
  https://support.brizy.io/hc/en-us/articles/22590197512210-How-to-fix-the-error

  You may also provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/360073131392
  WordPress Admin URL:
  Username:
  Password:

  Additionally, we will also need temporary access to FTP / cPanel:
  FTP / cPanel host address:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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