Blank page, not saving

Michiel Lublink

• January 09, 2025 13:08

I am working on a small change to the homepage, just a link. However, the update button keeps spinning, and the site is not being saved. When I open the page, I see a blank screen. However, when I edit it in Brizy, the page is visible. I already empty de cache.

site is https://masseriapartemio.com/

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  Ariel H.

  • January 09, 2025 15:28

  Hi Michiel,

  Thank you for contacting us.

  Please try the steps suggested on this link and see if this helps.

  https://support.brizy.io/hc/en-us/articles/22590197512210-How-to-fix-the-error-This-page-needs-a-refresh-You-ve-probably-updated-the-page-in-a-different-tab-or-browser

  Otherwise, please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/23814558861330
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,  
  Ariel H.

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  Ariel H.

  • January 09, 2025 16:56

  Hi Michiel,

  Thank you for your cooperation.

  Upon review, we found that pages with less content can be saved successfully. However, the current page has significantly more content, which leads us to believe that your server may lack the resources to handle larger pages.

  To address this issue, please ask your hosting provider to adjust the following server settings:

  max_execution_time: 300 
  max_input_time: 300 
  max_input_vars: 6000  
  memory_limit: 512M  
  post_max_size: 128M  
  upload_max_filesize: 64M  

  If you have access to cPanel, go to "Select PHP Version," click on the "Options" tab, and you should be able to make these changes there.

  

  Please try this and let me know if you have any further questions.

  Best regards,
  Ariel H.

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