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I can't save any changes on any pages

Angelo Magno

I can't save any changes on any pages

1

Comments

4 comments

Date Votes
  • Ariel H.

    Hi Angelo,

    Thank you for reaching out.

    This issue often happens on sites using Wordfence or similar security plugins. Disabling the firewall or setting it to learning mode can usually resolve the problem. More information is available here: https://help.elegantthemes.com/en/articles/2395855-how-to-fix-saving-issues-while-wordfence-plugin-is-enabled.

    If that doesn’t help, try disabling all plugins except Brizy and Brizy Pro to check for a conflict. If this resolves the issue, re-enable plugins one by one while testing to identify which one might be causing the conflict.

    Additionally, please update these settings in your php.ini file, or ask your hosting provider for assistance:

    max_execution_time: 300
    max_input_vars: 6000
    memory_limit: 512M (or higher)
    post_max_size: 128M
    upload_max_filesize: 128M

    If you have cPanel access, go to "Select PHP Version," click on the "Options" tab, and you should be able to adjust these settings there.

    If the issue persists, could you please provide us with temporary WP Admin access so we can investigate further? Add us as an Admin user and send these details to communitysupport@brizy.io:

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/23091150906642
    WordPress Admin URL
    Username
    Password

    Please make a full backup of your site as a precaution.

    Best regards,  
    Ariel H.

    0
  • Angelo Magno

    Hey Ariel,

    Thank you for the quick response. The Wordfence step did the job. My PHP limit was already set to 512MB FIY, in case it's useful information.

    Thank you very much. You saved an important day of work.

    0
  • Juan David Calle Duque

    I have made all these, and nothing works, I can't save pages yet

    0
  • Ariel H.

    Hi Juan,

    We're sorry to hear you're having this issue with Brizy.

    Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/23091150906642
    WordPress Admin URL:
    Username:
    Password:

    Additionally, we will also need temporary access to cPanel/FTP:
    cPanel/FTP host address:
    Username:
    Password:

    Best regards,
    Ariel H.

    0

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