Unable to edit a Page on the website it's Just loading when I clicked on Save button

Don Stormo

• December 04, 2024 16:55

Unable to edit a Page on the website it's Just loading when I clicked on Save button

 

0

• 

  Ariel H.

  • December 04, 2024 17:01

  Hi Don,  

  Thank you for contacting us

  Could you please provide us with temporary access to your WP Admin page so we can inspect your site? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/23071109598866
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Don Stormo

  • December 04, 2024 17:09

  please be informed that this issue is happening not only in one site with Brizy but with all the websites with Brizy 

  0
• 

  Don Stormo

  • December 04, 2024 17:26

  Hey Ariel, how are you?

  0
• 

  Ariel H.

  • December 04, 2024 18:38

  Hi Don,

  I am good, thank you.

  It seems the issue might be related to ModSecurity. Could you try temporarily disabling it in cPanel to see if that resolves the problem? If the issue doesn’t occur with ModSecurity disabled, please re-enable it and add the following directives to your .htaccess file:

  <IfModule mod_security.c>
      SecRequestBodyLimit 4194304
      SecRequestBodyNoFilesLimit 2097152
  </IfModule>

  Once these directives are in place, test again to see if the issue is resolved.

  Best regards,
  Ariel H.

  0
• 

  Don Stormo

  • December 04, 2024 18:45

  Thank you Ariel,  I will check this 

  0
• 

  Don Stormo

  • December 04, 2024 19:07

  It works Ariel thanks allot!!   

  0

Please sign in to leave a comment.