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Brizy WordPress to Cloud

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13 comments

  • Ariel H.

    Hi Wagner,  

    Thank you for reaching out to us.  

    Please refer to the steps outlined in this article to point your domain name to Brizy Cloud - https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect

    Best regards,  
    Ariel H.

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  • Wagner Carvalho

    Hi, I'm having this issue below when I follow the steps of the recommended link.
    The domain I got from Go daddy, the it's hosted in Hostgator...
    do you have any clue on that?

    Thank you

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  • Ariel H.

    Hi Wagner,  

    Thank you for reaching out.  

    In the HostGator domain manager, your DNS settings should be configured as follows:  

    Please let me know once the updates are made so we can verify them on our end as well.  

    Kind regards,  
    Ariel H.  

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  • Wagner Carvalho

    Hi, I'm having the same issue, please check the screenshots:

    Should I remove the hostgator nameservers?
    Am I missing any setup here? 

    Thank you

    --

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  • KC George

    Hello Wagner,

    Since you don't have success adding the CNAME record with Hostgator, kindly switch to the default GoDaddy nameservers following the procedure at Edit my domain nameservers Please keep in mind that propagation of new name servers can take up to 48 hours.  

    Please also add the CNAME and A Record in your GoDaddy account following these steps

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  • Wagner Carvalho

    Hi, thanks for the instructions,

    I already updated it, and it seems that it worked, but the site is still down....can you verify if this is all correct and if it is a matter of time before propagating the signal and getting the site on?

    Thank you

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  • KC George

    Hello Wagner,

    Kindly edit the 3 records as indicated on the screenshot below and get back to us. We will install the SSL certificate for you.

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  • KC George

    Hello Wagner,

    Now we are seeing that your Name Server is with Google Domains instead of using the default GoDaddy Name Servers.

     

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  • Wagner Carvalho

    Yes, don know why. Is there anything I can do from my side or your previous recommendation is still valid?
    Thank you

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  • KC George

    Hello Wagner,

    As name servers are being propagated, it is getting updated correctly. Could you  make the 3 edits I had suggested above?

     

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  • Wagner Carvalho

    Hi, thanks for the updates, 

    I just updated it according to your suggestion.

     

    Thank you

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  • KC George

    Hello Wagner,

    We have installed the SSL certificate. Your website design is available at https://www.manadapodcast.com/. Kindly reload the page in your browser to see the latest change.

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  • Wagner Carvalho

    lovely, it's working now! thank you very much!

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