This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Amy Win

• November 12, 2024 22:18

this is occurring on my website. how do i update my website and bypass this error?

 

This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

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  KC George

  • November 13, 2024 13:08

  Hello Amy,

  Please check if the above problem is resolved by following the solution offered at https://support.brizy.io/hc/en-us/community/posts/22181911460242.

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  Amy Win

  • November 13, 2024 17:34

  I followed these directions and double checked that they changes I made were implemented. It did not fix the problem.  I also cleared my page cache and deleted old versions of Wordpress, per other suggestions I found, but none of these issues resolved my problem.  My website had been working fine for a year, and this suddenly happened.  Thanks

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  Ariel H.

  • November 14, 2024 08:09

  Hi Amy,

  Thank you for contacting us

  Could you please provide us with temporary access to your WP Admin page so we can inspect your site? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/22587203985554
  WordPress Admin URL:
  Username:
  Password:

  Additionally, we will also need temporary access to cPanel/FTP:
  cPanel/FTP host address:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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