Urgent: Save Issues and Global Blocks Not Showing

Romain Lazzarini

• November 06, 2024 17:22

I’m experiencing an issue with the Brizy editor on my WordPress site. When I try to edit a page and save the changes, I get the following error messages: "Unable to save this page" and "This page needs a refresh. You have probably updated this page (or another page) in another tab or browser." However, I have not opened this page in any other tab or browser.

Another issue: my "global" blocks (footer and header) no longer appear on my site.

I have tried several solutions: clearing both browser and plugin caches, deactivating all other plugins to check for conflicts..

Thank you in advance for your assistance.

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  Ariel H.

  • November 07, 2024 11:39

  Hi Romain,

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/22458965641874
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, we recommend creating a full backup of your site. 

  Best regards,
  Ariel H.

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