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Front Page Warning Issue with Brizy Builder on Cloudways Hosting

Comments

4 comments

  • 성민 정

    Hello Brizy Support Team,

    I apologize for not including the website URL in my previous message. The issue is occurring on the following site:

    Website URL: https://mpainclinic.com/

    Thank you for your attention, and I look forward to your assistance with this matter.

     

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  • Ariel H.

    Hi 성민 정,

    We're sorry to hear you're having this issue with Brizy

    Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/22453308145426
    WordPress Admin URL:
    Username:
    Password:

    Additionally, we will also need temporary access to cPanel/FTP:
    cPanel/FTP host address:
    Username:
    Password:

    As a precaution, we recommend creating a full backup of your site.

    Best regards,
    Ariel H.

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  • 성민 정

    Hi Ariel,

    I’ve sent an email with the requested access details. Please check and let me know if there’s anything else you need.

    Thank you!

    Best regards,
    성민 정

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  • Ariel H.

    Hi 성민 정,

    Thank you for your cooperation.

    This should be fixed in the next update; it should be rolled out any time soon.

    Best regards,
    Ariel H.

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