Hamburger Menu On Mobile Not Working

Chad Smith

• October 30, 2024 14:01

I'm not sure when but at some point in the last update our hamburger icon on our mobile menu isn't working.  We also have another hamburger element with a menu on a paid user page that's not working as well.

We're running the latest versions of Brizy and Brizy Pro

We are also running the latest version of WordPress.

We've cleared the server cache, tried to resave the page, and tried saving the conditions like a video you had put up on someone else's post.  All with no luck.  We need to get this issue fixed ASAP.

Our site is: https://traintoride.com/

Thanks in advance for any help,

Chad

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• 

  Ariel H.

  • October 30, 2024 16:33

  Hi Chad,

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/22306428188562
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, we recommend creating a full backup of your site. 

  Best regards,
  Ariel H.

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  Chad Smith

  • October 30, 2024 19:18

  I just emailed the login creds

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  Ariel H.

  • October 31, 2024 10:25

  Hi Chad,

  Thank you for your patience. The mobile menu seems to be working now.

  

  Please check on your end to confirm.

  Best regards,  
  Ariel H.

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  Shrawan Kumar

  • January 16, 2025 09:23

  Hello sir/madam, I have the same issue "Hamburger Menu On Mobile Not Working" but I have multiple client websites having same issue, even the carousel is not displaying ... I think it happened in these few days ago, Please help me resolve this issue at the earliest, Thanks

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  Ariel H.

  • January 16, 2025 11:12

  Hi Shrawan,

  Thank you for reaching out to us.  

  Please make sure you have the following versions installed and let us know if the issue persists.  

  

  Kind regards,  
  Ariel H.  

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