Font and buttons viewing different in webpage vs brizy editior + update button not working

David Armstrong

• October 10, 2024 23:45

Once i close the brizy editor, my pages look completely different then they do when the editor is open. EG: Font, font colour, buttons and icons. Also if I make changed to the page, the update button doesn't work. Photos attached for reference. 

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  Ariel H.

  • October 11, 2024 10:25

  Hi David,

  Thank you for reaching out to us.

  Could you also please provide us with temporary access to your WP Admin page so we can look into this issue? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21911032312978
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • October 14, 2024 10:08

  Hi David,

  Thank you for your cooperation.

  While we couldn't locate the specific page you mentioned in your example, we did encounter a similar issue on the homepage in a block above the footer.

  The issue could be related to hard cache. We resolved it by saving the block, deleting it from the page, purging the SG cache, and then importing the block back.

  Could you please try this on your end to confirm?

  Best regards,
  Ariel H.

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