Unable to edit page

Julius Rainey

• October 07, 2024 15:06

Suddenly, I'm unable to make edits to the pages within my website.  Here's a video explaining what's happening. 

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  Ariel H.

  • October 07, 2024 15:22

  Hi Julius,

  Thank you for reaching out to us.

  Please try isolating the problem and see if you can replicate the issue by disabling all plugins except Brizy and Brizy Pro. If that fixes the issue, start enabling other plugins one at a time and see if the problem comes back. This can help you find any conflicting plugins. 

  If disabling plugins doesn't make a difference, try switching to a different theme temporarily and see if that helps.

  If the issue continues, please provide us with temporary access to your WP Admin page. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21833781495826
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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