Facing Issue In Brizy Builder

Asim Mehmood

• October 04, 2024 05:36

Respected Support,
As you know I am a very old customer of your product when you launched Brizy in the market. I have created many websites. but from a few days, I am facing an issue when I am creating a new page with Brizy. If I import any block from the library or my own media image it show an error again to again while saving the draft or publishing. I am sending you a screenshot for better help to solve the issue. Please respond to me ASAP.

Error:

This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

 

Regards

Asim Mehmood

 

0

• 

  Ariel H.

  • October 04, 2024 09:17

  Hi Asim,

  I'm sorry to hear you're running into this issue with Brizy. To help us troubleshoot the problem, could you please provide us temporary access to your WP Admin page?
  Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21771488328722
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.