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Bug Submenu Header Last Brizy Version

Jerem V

Hello,

In the latest version of Brizy (Version 2.5.8) and Brizy Pro (Version 2.5.4), the submenu is shifted to the right and is less visible. This issue did not occur in previous versions, where the submenu was correctly positioned.

Could you please fix this problem?

See the pictures below for more details :

Old Brizy versions:

Last Brizy Versions:

 

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Comments

9 comments

Date Votes
  • KC George
    • Edited

    Hi Jerem,

    Currently the sub menu drawer is designed to open towards the right side of the main menu. 

    If you would like the menu to open on the left side, you could consider this option

    • In your WordPress Dashboard under Appearance- Menu, remove the sub menus of the FR menu element
    • Add a new menu, call it "Language Menu" and add the languages to the menu.
    • Activate mega menu for FR
    • Add the newly created :"Language Menu" to the mega menu

    Have a look at https://brizy.online/brizy-flipbox/ and hover over "Contact" for a test implementation of a mega menu.  You could look at How to Create a Mega Menu In Brizy for the procedure

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  • Jerem V

    Hello,

    No it's not good, it's your responsive menu that no longer works as before, on older versions of the Brizy plugin the responsive worked perfectly and adapted by moving to the left side automatically according to the size of the screen. It no longer works with the latest version of Brizy.

    Please check the responsive on smaller screens like on a 13-inch screen and you will see the problem. It is since your latest version of the plugin that the problem appeared.

    By the way, you went to our French site where the menu works because it is on the old version of Brizy that we have not updated because of this problem. The latest update of Brizy is on our site in the USA, check the responsive problem compared to the French site on a 13-inch screen, you will see the problem that we explain to you.

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  • Jerem V

    Here is the site with the latest version of Brizy: 

    Please check the responsive menu on smaller screens to understand that the responsive is not working properly.

    You can compare with our French site which on the other hand has the old version of Brizy on this URL: www.re*******n.com

    Could you also put this conversation in private to avoid any indexing of our urls please?

    Thank you.

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  • Ariel H.

    Hi Jerem,

    We're sorry to hear you're having this issue with Brizy. 

    This is something we need to check directly in your WordPress Admin Dashboard. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/21531372686866
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Best regards,
    Ariel H.

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  • Jerem V

    Have you identified the issue? There's no need to access our WordPress admin, as it's simply a responsive issue. Since the latest version of the Brizy plugin, the menu no longer works properly on small screens. You can compare our French site, which uses an older version of Brizy where the responsive menu works, with our USA site, which uses the latest version and where the problem occurs. It seems that the issue stems from the latest Brizy update, which no longer properly supports the responsive menu.

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  • Ariel H.

    Hi Jerem,

    We haven't yet identified what's causing this issue. We've already reported this issue to our senior support team for further investigation. I will reach out to you as soon as I receive any new updates.

    In the meantime, you could try rolling back to previous versions of Brizy to see if that helps fix the issue. First, take a full backup of your website and download these versions of Brizy to your computer:

    Brizy 2.5.2: https://jmp.sh/2bXHLvAZ
    Brizy Pro 2.5.1: https://jmp.sh/s29vW87t

    And follow these steps to roll back

    1. Deactivate and delete Brizy Pro
    2. Deactivate and delete Brizy
    3. Download Brizy 2.5.2 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
    4. Download Brizy Pro 2.5.1 and under Plugins - Add New - Upload Plugin, upload Brizy Pro
    5. Make a minor change to the global header, (like increase the padding by 1 pixel), reverse the change and update your project. 

    Best regards,
    Ariel H.

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  • Jerem V

    We have completed point 5 (made a minor change to the global header, such as increasing the padding by 1 pixel), then reversed the change and updated the project.

    Everything is now working correctly on the latest version of Brizy.

    Thanks.

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  • Jerem V

    Could you hide please our urls and pictures or put the project in private so as not to disclose our urls? Thanks.

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  • Ariel H.

    Hi Jerem, I have updated the URL.

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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