Page update

Petra Lengyel

• September 17, 2024 12:16

Hi, 

I tried  to update my page, but I am getting the attached error. 

Could you pls help me how to fix it? 

 

Best, 

Petra 

0

• 

  Ariel H.

  • September 17, 2024 12:33

  Hi Petra,

  Sorry to hear you're having issues with Brizy.

  Could you please update to Brizy 2.5.4 and Brizy Pro 2.5.2 to see if this resolves the issue?

  

  If this doesn’t make a difference, please try isolating the issue by disabling all other plugins except for Brizy and Brizy Pro to check if there's a conflict. Also, try using another theme to see if that helps.

  If the issue persists, could you kindly give us temporary access to your WP Admin? This will allow us to further investigate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21422570763666
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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