blog templates with latest wordpress plugins do not work

Alex Go

• September 09, 2024 17:08

hi,

I have a problem with another website
https://www.visi.website/neuepost/blog/
in the editor everything looks good

I changed the template to standard and got this:

Sorry, Brizy could not load - Your theme must use the the_content filter in order for Brizy to work

I changed back to the brizy template and everything looks good "ONLY in the editor"

https://www.visi.website/neuepost/wp-admin/post.php?action=in-front-editor&post=220

and problems with wrong blocks in templates ...
https://www.visi.website/neuepost/ein-tag-am-dachstein-dachsteingletscher/


thank you
alex

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  Ariel H.

  • September 10, 2024 09:27

  Hi Alex,

  Sorry that you experienced issues during the last update.

  I requested your site's credentials here: https://support.brizy.io/hc/en-us/community/posts/21261858827794 

  We will also check this issue once we receive your site's credentials. 

  Kind regards,
  Ariel H. 

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  Alex Go

  • September 10, 2024 10:19

  hi ariel,

  here are two websites (backup)
  
  [ credentials removed for privacy ]

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  Ariel H.

  • September 10, 2024 10:57

  Hi Alex,

  Thank you for your cooperation. 

  We have now fixed this page: https://www.visi.website/neuepost/ein-tag-am-dachstein-dachsteingletscher/

  You may still see double headers on this page; in this case, you will need to clear your browser cache.

  You can add some temporary URL parameters to view it properly, like this:

  https://www.visi.website/neuepost/ein-tag-am-dachstein-dachsteingletscher/?234234=234234

  

  This issue was fixed by making minor modifications to the padding as shown below, saving the changes, and then reverting them back. This forces the new Brizy Compiler feature to be applied to the page or dynamic templates.

  

  To fix the double page headings, we created a temporary page which allowed us to access the hidden blocks and removed all the display conditions as shown below. 

  
  Regarding your second website, unfortunately, the login page is throwing a 404 error.

  

  You may have changed the login URL for this website. However, the fix for the issue is the same: try making minor modifications to the block, such as adding some padding, hitting update, and then reverting your changes and hitting update again. After this, please preview the page and see if this makes any difference. 

  Otherwise, please provide the correct login URL so we can inspect the pages.

  Best regards,
  Ariel H. 

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  Alex Go

  • September 10, 2024 16:23

  thank you!

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  Alex Go

  • September 14, 2024 08:19

  hi ariel, 

  The following websites look different after updating the plugins, there is no navigation, different buttons ... I had to restore all of them ...

  https://www.gollegger.com/

  https://www.greilhof.at/

  https://www.evakaiser.com/

  how can I fix this, because of vulnerable to Cross Site Request Forgery (CSRF) of the old plugin version ...

  thank you very much

  best regards, alex

   

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  Ariel H.

  • September 16, 2024 08:37

  Hi Alex,

  Thank you for reaching out.

  Please try making minor modifications to your global blocks, such as adding some 1-pixel padding, and then save your changes by clicking the "Update" button. After doing so, please preview the page to see if this resolves the issue. You can revert your changes after doing this.

  Otherwise, please provide us with temporary access to your WP Admin credentials for the three websites so we can check them. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io: 

  * Community Post link: https://support.brizy.io/hc/en-us/community/posts/21262655721746
  * WordPress Admin URL: 
  * Username:
  * Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 30, 2024 15:01

  Hi Alex,

  Thank you for reaching out to us.

  Unfortunately, the issue with the language switcher is an ongoing one. This issue has been escalated to our developers for further investigation. I will reach out to you as soon as we have any new updates.

  We apologize for the inconvenience.

  Best regards,
  Ariel H.

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  Alex Go

  • October 02, 2024 10:41

  ok, thank you!

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  Alex Go

  • October 08, 2024 08:30

  hi ariel,

  The following may help with troubleshooting:

  the latest version of the plugin works here: https://visi.at/marton/

  and a copy to this domain does not work: https://www.algo.info/alexander-marton/

  after deleting the new plugin versions and reinstalling old version, it works again ...

  best regards, alex

   

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  Ariel H.

  • October 08, 2024 08:51

  Hi Alex,

  I'm glad that reinstalling the older versions fixed the issue. I will keep you posted when we roll out a new update to fix this issue. 

  Best regards,
  Ariel H.

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  Alex Go

  • October 14, 2024 09:21

  hi ariel, yes, but now I get this information: WordPress Brizy – Page Builder Plugin <= 2.5.1 is vulnerable to Cross Site Request Forgery (CSRF), is this a big problem ? thank you, best regards, alex

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  Ariel H.

  • October 14, 2024 10:54

  Hi Alex,

  Thank you for the update.

  Could you tell us more where you're getting this information?

  My current installation doesn't show any similar message. 

  

  Best regards,
  Ariel H.

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