Some additional blocks appear on posts

Vinay Garg

• August 23, 2024 17:53

all posts was good 

 

but all of sudden i see additional blocks

 

i am using templates

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  Vinay Garg

  • August 23, 2024 18:43

  

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  KC George

  • August 26, 2024 06:36

  Hi Vinay,

  I took a look at few of your blog posts and I could not see additional blocks

  • https://kitaab.xyz/blog/top-20-essential-interview-questions-and-best-sample-answers-for-2024/
  • https://kitaab.xyz/blog/farming-and-gardening-tools/
  • https://kitaab.xyz/blog/embrace-nature-the-case-for-bird-feeders-in-homes-and-offices/

  In the product pages, I do see the additional block. We will need access to your project to troubleshoot this issue. Kindly add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/20935640417170
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Ariel H.

  • August 27, 2024 08:54

  Hi Vinay,

  Thank you for your cooperation.

  We attempted to log in using the credentials you provided, but they did not work.

  Could you please review and them again?

  Looking forward to your response.

  Best regards,
  Ariel H.

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  Vinay Garg

  • August 27, 2024 13:01

  Please try now

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  Ariel H.

  • August 27, 2024 14:02

  Hi Vinay,

  Thank you for your cooperation.

  After inspection, we found that this issue arises in newly created pages or may also affect existing pages. These are global elements, possibly originating from the template you selected when initially constructing your page. To resolve the issue, we have removed all display conditions so that these blocks will no longer appear on your page.

  

  If you have any additional questions, please feel free to ask.

  Best regards,
  Ariel H.

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  Vinay Garg

  • August 27, 2024 14:26

  https://kitaab.xyz/books/detail-9353458528/

   

  I still see 2 addtional blocks ,from top the second block and the last one at bottom.

   

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  Ariel H.

  • August 27, 2024 14:45

  Hi Vinay, please check it again and let me know if find other pages.

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  Vinay Garg

  • August 27, 2024 14:57

  the yellow footer block at bottom please add it. Remove the purple footer block .

   

  Also the yellow footer block is no more coming on all pages.It needs to be there.

  the purple one is the footer block that i dont need.

   

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  Vinay Garg

  • August 27, 2024 14:59

  Also some templates are not editable

   

  https://kitaab.xyz/wp-admin/post.php?action=in-front-editor&post=542

   

   

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  Ariel H.

  • August 27, 2024 15:16

  Hi Vinay,

  Updates on this page appear to be working, could you please try using another browser?

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