Menu on sticky header disapear

Kristoffer Ohrn

• August 23, 2024 08:43

Hi!

I have a problem where the menu disappears when the sticky menu is shown. This occurs on mobile devices. I've tried to disable all plugins except brizy, and changed theme. This issue occurred after I installed wp optimize and SEO Yoast.

 

This is how it should look.

 

This is how it looks.

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  Kristoffer Ohrn

  • August 23, 2024 08:43

  www.ju**di****vice.se

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  Ariel H.

  • August 23, 2024 09:19

  Hi Kristoffer,

  Thank you for getting in touch.

  The issue you're experiencing is often a result of optimizations on your website. To address this, could you please try disabling "Enable Minify" in the Minify option within WP Optimize? 

  

  If this resolves the problem, re-enable it and then disable either "Process JavaScript files" or "Process CSS files," or try disabling both to see if it helps. After these steps, clear the cache and check if the issue is resolved.

  Best regards,
  Ariel H.

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  Kristoffer Ohrn

  • August 23, 2024 09:22

  Hi!
  I was aware of this and therefore haven’t enabled minify in the first place.

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  Ariel H.

  • August 23, 2024 09:31

  Hi Kristoffer,

  Thank you for the update.

  Could you please confirm if disabling WP Optimize resolves the issue?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Kristoffer Ohrn

  • August 23, 2024 09:33

  I confirm that disabling WP Optimize does not resolve the issue.

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  Ariel H.

  • August 23, 2024 09:41

  Hi Kristoffer,

  In mobile view, please try to make minor modification like adding some padding to the header block, save your changes and preview your site and see if this resolves the issue.

  If the issue continues, we may need to directly inspect the issues from your WP Admin page. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20924190755474
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  KC George

  • August 23, 2024 10:05
  • Edited

  Hi Kristoffer,

  Please try this as well. In the mobile, the sticky header appears working. Clicking on different areas of the sticky header, hyperlinks to different pages of your website.

  The menu could be invisible due to non contrasting colors. The background color for the sticky header is brown. If the menu text is also brown, the menu will be invisible. Please confirm if you are using a contrasting color for your menu text in the sticky header.

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