I can't edit a page

Walter Mazzacani

• August 12, 2024 07:43

I log in to edit the page but I can't enter, it also happens if I create a new page

Versione 2.5.2 Brizy

Versione 2.5.1 Brizy pro

WordPress 6.6.1 con il tema Hestia.

 

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• 

  KC George

  • August 12, 2024 09:23

  Hi Walter,

  If you are using WordFence Security plugin please follow these steps and see if this will help resolve the issue with saving changes to your project.

  • In your WordPress Dashboard under WordFence - All Option , navigate to "Firewall Options" 
  • Enable Learning Mode - https://jmp.sh/dXzpSFmk
  • Return to your Brizy page, make some minor changes, and then update the page
  • Once done, return to the WordFence settings and re-enable the "Enabled and Protecting" mode

  If you are not using Wordfence, we are open to take a look at your project to troubleshoot this issue for you. If you need this help, please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/20700651106450
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Walter Mazzacani

  • August 12, 2024 10:12

  Thanks

  I send email because i need help

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  KC George

  • August 12, 2024 10:21

  Hi Walter,

  A Brizy file was missing in your server. I have reinstalled the Brizy plugin. Please check if you are able to edit Brizy pages.  

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  Walter Mazzacani

  • August 12, 2024 11:51

  Hi George

  Thank you for support 

  Now everything works

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