Page updates not working

E Ferguson

• August 07, 2024 14:44

Hi

I am using Brizy to edit my website, some links are broken and I am trying to update the page its says "this page needs refreshing" and then says the update was not performed

 

Please can you fix this.

My clients cannot find me

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• 

  KC George

  • August 08, 2024 07:11

  Hello E Ferguson,

  Are you using the Wordfence Security plugin in your WordPress Dashboard? If you are, please follow these steps and see if this will help resolve the issue with saving changes to your project.

  • In your WordPress Dashboard under WordFence - All Option , navigate to "Firewall Options" 
  • Enable Learning Mode - https://jmp.sh/dXzpSFmk
  • Return to your Brizy page, make some minor changes, and then update the page
  • Once done, return to the WordFence settings and re-enable the "Enabled and Protecting" mode

  If these do not help, we will need access to your WordPress Dashboard to help troubleshoot this issue. Kindly add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/20622133603346
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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