Page error after upgrade

Webmaster Puntorosso

• August 06, 2024 14:22

Hi, after the last plugin upgrade, when trying to save any page I get the infamous error

"This page needs a refresh. You've probably updated this page (or another page) in a different tab or browser."

Please notice that I have only one instance of the page opened in a single tab

These are my PHP settings:

upload_max_filesize 256M
post_max_size 256M
memory_limit 512M
max_execution_time 300
max_input_time 600
max_input_vars 1600

Any idea? Thanks. Best

0

• 

  Ariel H.

  • August 06, 2024 14:55

  Hi,

  Thank you for contacting us.

  This issue seems to be related to WordFence. If you have it installed on your site, please consider trying the following steps to resolve the issue.

  1. In the WordFence plugin settings, go to Firewall;
  2. Turn on Learning Mode - https://imgur.com/TucapoH;
  3. Go back to your Brizy page, make some minor adjustments, and then save the changes;
  4. After completing the changes, go back to the WordFence settings and re-enable the 'Enabled and Protecting' option.

  If you don't use WordFence, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should help resolve the issue.

  If the issue continues, please provide us temporary access to one of your websites, experiencing this issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20598892128530
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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