Error: The Site cant save changes !
We work with the Brizy and Brizy Pro Plugin using the latest version. We have been working without any issues for many months. Lately, we cannot save any changes to sites. We receive an error message (see screenshot). It seems to be a common issue. Here is a link to a blog discussing the error. We can't solve it with any of the suggested solutions. We tried raising the memory size limit to 512M, used a database cleaner to clean the DB, and asked the web host if their firewall blocks any Brizy requests. We are not running any caching plugins.
What else can we do to resolve it? Any suggestions?
-
Hi Max,
Thank you for contacting us.
This issue seems to be related to WordFence. If you have it installed on your site, please consider trying the following steps to resolve the issue.
1. In the WordFence plugin settings, go to Firewall;
2. Turn on Learning Mode - https://imgur.com/TucapoH;
3. Go back to your Brizy page, make some minor adjustments, and then save the changes;
4. After completing the changes, go back to the WordFence settings and re-enable the 'Enabled and Protecting' option.If you don't use WordFence, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should help resolve the issue.
If the issue continues, please provide us temporary access to one of your websites, experiencing this issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io
Community Post link: hhttps://support.brizy.io/hc/en-us/community/posts/20589248911250
WordPress Admin URL:
Username:
Password:Please make a full backup of your site as a precaution.
Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment