Gallery problem

Duane Perry

• August 02, 2024 13:00

Hello,  For some reason when I attempt to add new images to the (masonry) gallery, when I select the images in the media section, the 'SELECT' button doesn't respond & after waiting & closing the window, I get a 'media upload canceled' notification but the images aren't uploading.

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  Ariel H.

  • August 02, 2024 14:00

  Hi Duane,

  Thank you for contacting us.

  Could you please confirm if you can replicate the issue if all other plugins besides Brizy and Brizy Pro are disabled? The likely cause of this issue is due to a conflict with any of the plugins installed on your site.

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20524365631890
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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