Cannot use custom domain with Brizy Cloud Pro

Better Team

• June 21, 2024 07:29

Hi!

I subscribed to Brizy Cloud Personal Pro in order to publish a website under a custom domain but I still see "Upgrade" when I try to do so. Can you please assist?

Thanks!

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  Ariel H.

  • June 21, 2024 08:11

  Hi,

  Thank you for contacting us.

  Please ensure that the Pro features are activated as described in this support thread - https://support.brizy.io/hc/en-us/community/posts/15275201655442-PRO-plan-doesn-t-work

  Best regards,
  Ariel H.

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  Better Team

  • June 21, 2024 09:16

  Hi, Ariel!

  Thanks for the prompt response! I actually do not see "Activate" when I click on that button.

  Any idea why that is the case?

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  Ariel H.

  • June 21, 2024 10:10

  Hi,

  Thank you for the update.

  It appears that you are trying to activate from another account. As a team member, please create a new workspace to activate Brizy Pro.

  

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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