erreur de mise a jour de page brizy

Yvon Mouster

• June 20, 2024 14:43

Bonjour

Depuis plusieurs jours nous avons un problème pour mettre a jour nos modifications de page. En PJ le message erreur:

J'ai vidé le cache, nettoyé la base mais rien n'y fait.

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• 

  Ariel H.

  • June 20, 2024 14:59

  Hi Yvon,

  Thank you for contacting us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/19659051708562
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, could you please try disabling all other plugins except for Brizy and Brizy Pro to see if the issue persists? If the issue does not occur with other plugins disabled, it is possible that there may be a conflict with one of the third-party plugins installed on your site. Additionally, you can try temporarily switching to another theme to determine if the issue is related to your current theme.

  Best regards,
  Ariel H.

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  Benjamin Lerasle

  • December 18, 2025 16:28

  Hello

  i've the same problem for 2 of my website ?

  I don't know why ?

  Can i add us too as an admin please ?

  HELP

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  Benjamin Lerasle

  • December 18, 2025 16:32

  

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  Ariel H.

  • December 18, 2025 16:39

  Hi Benjamin,

  Thank you for contacting us.

  Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/19659051708562
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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• 

  Benjamin Lerasle

  • December 18, 2025 19:36

  j'ai créé un accès pour vous sur l'admin de mon premier site : https://disparitions-euromed.org/

  Dites moi si c'est bon de votre côté.

  Cordialement.

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  Ariel H.

  • December 19, 2025 11:25

  Hi Benjamin,

  Thank you for your patience. We’ve identified that the issue is coming from the Easy HTTPS (SSL) Redirection plugin. When this plugin is disabled, the issue no longer occurs.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Benjamin Lerasle

  • December 19, 2025 13:28

  Merci beaucoup

  une fois le module désactiver brizy marche?

  Mais nous avons besoin du https ?

  Comment faisons nous pour avoir les 2 en même temps ?

  Cordialement.

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• 

  Ariel H.

  • December 19, 2025 13:39

  Hi Benjamin,

  Thank you for the update.

  Your website already has HTTPS properly enabled, so it should work correctly without the Easy HTTPS SSL Redirection plugin.

  

  Best regards,
  Ariel H.

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• 

  Benjamin Lerasle

  • December 19, 2025 13:40

  Nous avons corrigé le problème merci beaucoup pour votre réponse.

  Cordialement, M. LERASLE

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