Front page not showing up for website

Alban Taraire

• June 19, 2024 14:51
• Edited

Hello,

I design a new website, (Brizy WP plugin) and the front page does not show up. I use Kadence for theme, and that page contains a Filter Everything element. 

The page works fine in the Editor, and the interesting part is that if I make a change in the page, save it then load it in incognito, it does work, but as soon as I refresh, it is gone.

Can you help please?

Thanks,

Alban

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• 

  Ariel H.

  • June 19, 2024 09:12

  Hi Alban,

  Thank you for contacting us.

  Could you please confirm if the page you currently built was set as your default home page based on the instructions in this article:
  https://www.domain.com/help/article/wordpress-how-to-change-your-front-page

  If this is not the issue, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/19622693228946
  WordPress Admin URL:
  Username:
  Password:
  Name of the affected page:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • June 19, 2024 10:05

  Hi Alban,

  Thank you for your cooperation.

  It appears that a dynamic template was applied to the homepage which is breaking your layout. Setting is to draft has fixed the issue.

  

  

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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• 

  Alban Taraire

  • June 19, 2024 14:55

   

  Hello,

   

  Thanks a lot for your help!

   

  Sorry I still have an issue :)

   

  The page I put in front page was a test page (home test), so that one is fixed, but I did not see any Template set to Draft, so I don't know which one caused issues.

   

  The correct Front Page is now 主页 

  Another issue is that even in the repaired page, I cannot see the Filter on this page, despite assigning it to the correct page, and linking it to the correct Posts list.

   

   

  

   

   

  

   

  

   

   

  On another page (https://dsavocats.cn/index/lawyerteams/) it works fine.
  Can you see why?
  
  

  Thanks,

  
  Alban

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• 

  Ariel H.

  • June 19, 2024 16:09

  Hi Alban,

  Thank you for the update.

  Unfortunately, we are unable to determine what is causing this issue. I recommend also reaching out to the developers of the filter plugin for support and providing them with the same details so they can compare both pages and possibly offer a solution.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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