Brizy Pro not deleting or updating saved items

Alfred Alonso

• June 04, 2024 14:49

Hello,

Working on a fresh clean install of Wordpress (6.5.3) and fresh clean  install of the Brizys...

Version 2.4.44 and Pro Version 2.4.38

Also with PHP 8.2

Not matter  what, I cannot delete anything block or layout saved. Well, I can delete it but Brizy says, nah, and brings it right back again. I cant delete the globals, saved layouts etc. either. I've tried to disconnect the sync and again, Brizy says, no, we're keeping everything....forever it seems.

How can I get Brizy to work correctly?

Thanks,

Alfred

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  Ariel H.

  • June 04, 2024 15:25

  Hi Alfred,

  Thank you for contacting us.

  I assume that the blocks that are appearing whenever you make new pages are possibly the global header and footer from the template. To resolve this issue, please go to the display conditions and delete them as shown in this example: https://youtu.be/DJRLYCvpTzI. Do this for both the header and footer.

  After doing so, don't forget to update or save your changes, then try creating new pages and see if the issue persists.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Alfred Alonso

  • June 05, 2024 11:09

  Hi Ariel,

  Thanks for  your quick response.

  My question wasn’t clear. Let’s forget about global.

  I have SAVED blocks, that are NOT global, that keep showing up in the blocks layout AFTER DELETION

  I delete them from “saved”. But they reappear again next time I go to the saved blocks. Whether I’m synced or not.

  Since they are NOT global, there is no display conditions to be deleted as your video showed.

  The number of saved items are growing, with no way to delete them.  What can I do?

  Thanks,

  Alfred

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  Ariel H.

  • June 05, 2024 11:47

  Hi Alfredo,

  Thank you for the update.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/19341705740434
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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