Brizy plugin cant connect

Rich Tacz

• May 07, 2024 07:56

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  KC George

  • May 07, 2024 09:44

  Hi Peter,

  I see this screen when visiting the URL https://wiadventurefamily.com/

  

   

  It is possible that "maintenance mode" is enabled on your website. Kindly contact your hosting provider to fix this issue.

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  Rich Tacz

  • May 07, 2024 10:33

  do i have to enabled the maintenance mode to create page on Brizy?

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  Ariel H.

  • May 07, 2024 10:53

  Hi Peter,

  Thank you for the update.

  Maintenance mode is not necessary, particularly if you would like other members of your team to review the progress of your site's development.

  If you have any additional questions, please don't hesitate to reach out.

  Best regards,
  Ariel H.

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  Rich Tacz

  • May 07, 2024 12:08

  but cant connect the plugin.

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  Rich Tacz

  • May 07, 2024 12:09

  it says " refuse to connect "

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  Ariel H.

  • May 07, 2024 12:48

  Hi Peter,

  Thank you for keeping in touch.

  Please give the steps provided in this link a try to see if they resolve the issue:
  https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-err_connection_refused-error-in-chrome/

  If the issue persists, we would be happy to assist you further. In order to do so, could you please provide us with temporary access to your WP Admin page? Adding us as an Admin user to your WordPress Dashboard and sending the following details to communitysupport@brizy.io would be greatly appreciated.

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/18779403666834
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Rich Tacz

  • May 08, 2024 05:02

  Hi,  i sent the WP admin info. to  communitysupport@brizy.io   Thank you

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  KC George

  • May 08, 2024 05:27

  Hi Richelle,

  I attempted to sign in using the credentials you have provided; I could not. Can you kindly reset the password and send it again?

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  KC George

  • May 08, 2024 10:16

  Hi Richelle,

  You are using the 'Under Construction' plugin which displays an 'under construction' page. I have deactivated the plugin. Your homepage is now visible when visiting the URL https://wiadventurefamily.com/

  Kindly check

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