Brizy Pages Are Not Loading

Michael Martin

• May 01, 2024 18:18

I am using Brizy Wordpress on https://westpamoldpros.com (and another 80 sites) and the pages are not loading. All I get is text on a white background. Tested for a plugin conflict and everything checked out. Trying to avoid having to reload Brizy, but that is my next step. 

0

• 

  Ariel H.

  • May 02, 2024 08:26

  Hi Michael,

  Thank you for reaching out to us.

  On the website you mentioned, it appears that the front end is loading, so I assume that you're having issues editing your pages with Brizy -https://jmp.sh/chcqi1Kk
  You also mentioned that you've already tested it for possible plugin conflicts.

  Could you also please try temporarily disabling ModSecurity in cPanel and see if this makes any difference?
  https://www.inmotionhosting.com/support/edu/cpanel/how-to-disable-modsecurity-cpanel/

  If you've already completed these steps and made no difference, could you kindly provide us temporary access to your WP Admin details? This will allow us to further investigate the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/18678349274002
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.