Google Review Widgets Wordpress

Eric Martoglio

• April 25, 2024 15:55

Hello, I would like to integrate Google reviews directly onto a website.
So I downloaded the “Google Review Widgets” plugin. By Trustindex.io With its plugin, choose the layout and we have a short code to integrate into our site. Unfortunately looking at the display it is not good.

Here is a screenshot of the display so I deleted the short code for now

Website : https://avocat-moustard.fr/

 

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  KC George

  • April 26, 2024 05:25

  Hi Eric,

  Unfortunately the Trustindex shortcode does not display well in the Brizy editor. However, once you have added the shortcode and saved your work, kindly visit the page frontend; you will notice that the reviews display well. Have a look at my test page at https://brizy.tech/trustindex/

  

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  Eric Martoglio

  • April 26, 2024 07:38

  Even when I look more on the brizy editor the display is not good. I tried clearing the caches, the problem remains the same. I thought the problem was that I divided my block into 3 columns because I want the reviews to be displayed to the right of the website phone. But even with a single block, the bug remains. Here is a screenshot

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  KC George

  • April 26, 2024 10:08

  Hi Eric,

  I am unable to take a look at the changes you have made as the website frontend does not display well at my end. Kindly deactivate the WP Optimize plugin and check if the issue resolves. 

   

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  Eric Martoglio

  • April 26, 2024 12:14

  Yes if you haven't seen anything it's normal I removed the review block in the meantime.I just put it back.
  I tried deactivating the plugin but nothing changes Otherwise I can give you access

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  Ariel H.

  • April 26, 2024 12:43
  • Edited

  Hi Eric,

  
  Thank you for the update.

  Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/18556412761746
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, it seems that WP Optimize is still enabled. Could you please disable it and try creating a new page? Insert the shortcode and see if it works on the new temporary test page.

  Best regards,
  Ariel H.

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  Eric Martoglio

  • April 26, 2024 12:58

  Ok I just sent the account information
  
  Thanks you ! 

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  KC George

  • April 26, 2024 13:10
  • Edited

  Hi Eric

  I have not signed into your WordPress Dashboard yet. I am able to see the Google reviews on your website frontend.

  However if you place the reviews within one of the three columns, Trustpilot reviews are unlikely to display well. I guess that Trustpilot reviews are designed to display using the full width of the screen (and not 1/3 of the width)

  If you place the Trustpilot reviews in a separate block, it should display well. Do you want us to demonstrate it on a test page?

   

   

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  Eric Martoglio

  • April 26, 2024 13:13

  I tried on a single block even without column it doesn't work either

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  KC George

  • April 26, 2024 14:22

  Hi Eric,

  Even in a Gutenberg page, the TrustIndex short code does not display as it should. Kindly see my test page at https://avocat-moustard.fr/brizy-test/

  Kindly check with the TrustIndex support why the plugin would not display its reviews well in the frontend.

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