Leads Functionality Collect and export unlimited leads

Simbiox Media

• March 13, 2024 04:02

I have the free plan, I created a form on my website which I already published, when entering data in the form it shows me the error "YOUR EMAIL WAS NOT SENT" Why does this happen?

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  Kc George

  • March 13, 2024 05:30
  • Edited

  Hi Simbiox,

  Brizy form's Email notifications is a PRO feature. You need a PRO project to setup email notifications for your forms.

  

   

  Kindly consider adding another PRO licence to your plan for $9/month. Sign into your brizy.io account, under Account, select 'Billing'

    

   

  Then select the 'Update Plan' button

   

  Add another PRO licence by increasing the quantity in your Current Plan

  You have the option to use the PRO features on this project for a month and later deactivate PRO features and reduce the PRO licenses in your account to just 1.   

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  Simbiox Media

  • March 13, 2024 13:19

  Hello

   

  Reviewing the products, mention that the free plan does cover this service "Leads Functionality Collect and export unlimited leads" I do not want email notifications in this moment.

   

  That is to say, I want the leads to be saved on the platform as mentioned in the aforementioned service.

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  Simbiox Media

  • March 13, 2024 13:39

  I have already made the payment for another personal plan, however I cannot activate my other website. Please help

   

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  Ariel H.

  • March 13, 2024 13:54

  Hi,

  Thank you for the update.

  To activate the Pro features, kindly follow the instructions provided in this support link - https://support.brizy.io/hc/en-us/community/posts/15275201655442-PRO-plan-doesn-t-work

  Please try this and let me know if you have any further questions.

  Best regards,
  Ariel H.

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  Simbiox Media

  • March 13, 2024 14:02

  At the moment I already have one of my websites in PRO, today I paid for an additional website, because I have another website however I cannot activate it to PRO

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  Ariel H.

  • March 13, 2024 14:18

  Hi,

  Thank you for the update.

  It looks like my colleague Basharat is already assisting you in a separate ticket. Please await his response.

  Best regards,
  Ariel H.

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  Simbiox Media

  • March 13, 2024 14:19

  Thank you

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