Error key account

Alexis Maresca

• February 28, 2024 14:18

Hello i have this error when i add the key on my wordpress. It was activated befor i refresh the cache of my website

"Execution stopped. Attempt to save invalid project data."

 

Can i have Help ? 

 

 

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  Ariel H.

  • February 28, 2024 14:49

  Hi Alexis,

  Thank you for contacting us.

  Have you had a chance to disable all plugins, except for Brizy and Brizy Pro, to see if the issue might be due to a conflict? Have you also tried switching to a different theme?

  If you've already taken these steps, we would appreciate it if you could provide us with temporary access to your WP Admin details. This will help us investigate the issue further.  Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/17348218464402
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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