Subscription to brizy cloud

Malc Jawi

• February 15, 2024 12:43

Hello, 

I got an email from Dimi personally offering me a deal on freelancer cloud for $25 a month, I have just paid and it says that I am still on the free plan please help.

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  Ariel H.

  • February 15, 2024 12:55

  Hi Malc,

  Thank you for contacting us.

  It is possible that the Pro features might not be activated yet. To fix this, kindly follow the instructions provided in this support link - https://support.brizy.io/hc/en-us/community/posts/15275201655442-PRO-plan-doesn-t-work

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Malc Jawi

  • February 15, 2024 17:42

  Hi Ariel,

  It's not working 

   

  

  

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  K C George

  • February 16, 2024 07:04
  • Edited

  Hi Malc,

  I see a past due payment of $15.60 from 122 days ago in your account. This was for the Personal Cloud plan you were using in the month of October 2023. 

  Please sign into your brizy.io account and click on 'Billing' under Account.

  

   

   

  Then click on 'Pay Invoice' to pay the past due amount. 

  

  Please get back to us after making this payment. We will reinstate your current subscription.  

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