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Brizy ne fonctionne plus sur Wordpress

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4 comments

  • Ariel H.

    Hi Jonathan,

    Thank you for reaching out to us.

    To resolve the issue you are experiencing, please follow these steps:

    1. Update Brizy and Brizy Pro to the latest versions: (https://prnt.sc/4-1fPJTg0e5Q).
    2. If the problem persists, try deactivating one plugin at a time and checking if the problem resolves.
    3. Temporarily switch to a different theme to see if the issue disappears.
    4. Ensure that your server has PHP version 8 or higher.

    Please try these steps and let me know about the outcome.

    Best regards,
    Ariel H.

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  • Garcia Jonathan

    Hello, I tried all steps except 4 because I don't understand what it is. And it's always the same. Sent from my iPhone

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  • Garcia Jonathan

    C’est bon pour la version PHP 8.0 Envoyé de mon iPhone Le 23 juin 2023 à 09:08, Garcia Jonathan a écrit : Bonjour, J’ai essayé toutes étapes sauf la 4 car je ne comprend pas ce que c’est. Et c’est toujours pareil. Envoyé de mon iPhone 

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  • Ariel H.

    Hi Jonathan,

    Thank you for the update.

    This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?

    Please add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/16393960857361
    WordPress Admin URL:
    Username
    Password

    Please make a full backup of your website as a precaution.

    Best regards,
    Ariel H.

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