Brizy ne fonctionne plus sur Wordpress
Bonjour,
Quand je veux modifier une page avec brizy depuis WP cela ne marche pas, même sur une nouvelle page, le chargement défile sans arrêt.
Ma licence est pourtant encore valable. J'ai besoin de modifier en urgence mon site, merci de votre aide
Cordialement.
Jonathan Garcia
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Hi Jonathan,
Thank you for reaching out to us.
To resolve the issue you are experiencing, please follow these steps:
1. Update Brizy and Brizy Pro to the latest versions: (https://prnt.sc/4-1fPJTg0e5Q).
2. If the problem persists, try deactivating one plugin at a time and checking if the problem resolves.
3. Temporarily switch to a different theme to see if the issue disappears.
4. Ensure that your server has PHP version 8 or higher.Please try these steps and let me know about the outcome.
Best regards,
Ariel H.0 -
Hello, I tried all steps except 4 because I don't understand what it is. And it's always the same. Sent from my iPhone
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C’est bon pour la version PHP 8.0 Envoyé de mon iPhone Le 23 juin 2023 à 09:08, Garcia Jonathan a écrit : Bonjour, J’ai essayé toutes étapes sauf la 4 car je ne comprend pas ce que c’est. Et c’est toujours pareil. Envoyé de mon iPhone
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Hi Jonathan,
Thank you for the update.
This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?
Please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io
Community Post link: https://support.brizy.io/hc/en-us/community/posts/16393960857361
WordPress Admin URL:
Username
PasswordPlease make a full backup of your website as a precaution.
Best regards,
Ariel H.0
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