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Popup editor not working

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1 comment

  • Ariel H.

    Hi,

    Thank you for reaching out to us.

    This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?

    Please add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

    Community Post link:  https://support.brizy.io/hc/en-us/community/posts/16368573985169
    WordPress Admin URL:
    Username
    Password
    Also, provide us with the URL of the affected page.

    Please make a full backup of your website as a precaution.

    Meanwhile, please also try using another browser and see if you can get it to work.

    In addition, please ensure that you are already using the most recent versions of Brizy and Brizy Pro.
    (Brizy Version 2.4.22 and Brizy Pro Version 2.4.21)

    Also, check that you have PHP v8 or higher on your server.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

    0

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