Pictures are smashed

Jarle Indroy

• June 21, 2023 12:45

All my .png on the top of my front page is smashed. They look fine in editor, but not in the browser.

kontorskriver.no

What can I do.  i have a lifetime license.

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  Ariel H.

  • June 21, 2023 13:38

  Hi Jarle,

  Thank you for contacting us.

  We have identified that the problem could be attributed to certain optimization plugins currently active on your site. It appears that our recent updates might have introduced conflicts with these optimization settings.

  To address this issue, we recommend temporarily disabling all optimization plugins while working on your pages. By doing so, you can check if the issue is resolved. If you notice improvements after disabling the plugins, it confirms that they are contributing to the issue.

  If all the above didn't help, please provide us with temporary access to your WP admin credentials so we can further check the issue. Add us as a user to your WordPress dashboard and send the following details to: communitysupport@brizy.io

  Community Post link:   https://support.brizy.io/hc/en-us/community/posts/16355894040721
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your website as a precaution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  KC George

  • June 22, 2023 11:11

  Hi Jarle,

  We have released a hot fix for the image issue. Please update Brizy and Brizy Pro to these versions and check if the issue is resolved.

  

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