Brizy Template

Gianpietro Gilardoni

• January 12, 2024 07:42

Hi

in this website:

https://albergo-concordia.com/web/accommodation/suite-familiare/

 

I have set Brizy Template and the upper part is working fine but the WP template (blocksy) is also showing at the end of the page.

here I removed Brizy Template

https://albergo-concordia.com/web/accommodation/camera-singola-budget/

and you can see that the bottom of the previous page is showing, I would like it not to show in the Brizy Template, can you help?

 

Thanks

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• 

  Ariel H.

  • January 12, 2024 09:43

  Hi Gianpietro,

  Thank you for reaching out to us.

  I assume that you are using a third party booking plugin on this page, could you kindly reach out to the plugin's developers and inquire if their booking form can be embedded using a shortcode? If it's possible, you could request the shortcode and use the shortcode element in Brizy Pro to integrate their booking form into a Brizy Block. This would give you more control over your page's appearance.

  Also, could you let us know the name of the plugin so we can replicate the issue on our side?

  Best regards,
  Ariel H.

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  Gianpietro Gilardoni

  • January 12, 2024 15:52

  Hi Ariel,

  thanks for the reply. I am Using Hotel Booking as I always do, and yes they have shortcodes which I always insert. This is the first time that this happens to me.

   

  thanks

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  Ariel H.

  • January 14, 2024 23:35

  Hi Gianpietro,

  Thank you for keeping in touch.

  Unfortunately, I am unable to replicate the issue on my end. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io, so we can take a closer look into this issue.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/16329502210194
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 16, 2024 10:10

  Hi Gianpietro,

  Thank you for your cooperation.

  Upon checking, I regret to inform you that Hotel Booking is not fully compatible with Brizy. As a result, you will need to use your theme's features to display the pages on your website. I understand that this may not be the ideal solution, and I apologize for any frustration or inconvenience this may cause.

  If you have any further questions or need assistance with anything else, please don't hesitate to reach out. 

  Best regards,
  Ariel H.

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  Gianpietro Gilardoni

  • January 20, 2024 06:21

  Hi

  thank you for your reply.

  It is very strange because it is not the first time I use Hotel Booking and I have never had any problems.

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