The function of sending the leads from the contact form to my email is stopped working

Kened Tora

• June 19, 2023 23:45

Hello,

I have paid a license for Birzy. I have been using it for 2 weeks already without any problems.

I have received 200+ emails from the contact form on the email I specified on the "WordPress" function and the leads were coming to my email, everything was alright until today. I haven't done any changes, could you please check and let me know what can be done?
I need it to be working as soon as possible!

 

Please Advise.

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• 

  KC George

  • June 20, 2023 05:24

  Hi Kened,

  Please check your SPAM folder for email notifications. If you do not find contact form emails in your SPAM folder, we would like to check this problem in your WordPress Dashboard. Please add me as a user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/16304560092433
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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