Not Able to access the edit with brizy pages

Srishti Goyal

• January 10, 2024 08:42

Hi team

I have created all the pages of my website saadho.org with brizy pro builder.

But I am not able to edit with brizy pages for two of my pages:

1. Home page: s****o.org

2. https://sa***o.org/sone-ki-chidiya-naya-bharat-nayi-udaan-2

The page just keep trying to load but never loads. I have tried creating a copy of the page and tried to edit, but no luck.

Both my Brizy n Brizy Pro plugins are updated.

Regards

Chetna

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• 

  Srishti Goyal

  • January 10, 2024 09:41

  Namaste

  Here is the link to the pages which I am not able to access in Edit with Brizy mode:

  https://s****o.org/wp-admin/post.php?action=in-front-editor&post=703363

  https://s****o.org/wp-admin/post.php?action=in-front-editor&post=708463

  Yes I have created Brizy templates for different categories of posts.

  But above pages are created in Page mode and not in post mode.

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• 

  Ariel H.

  • January 10, 2024 10:13

  Hi Chetna,

  Namaste.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/16283740528786
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, could you please try disabling all other plugins except for Brizy and Brizy Pro to see if the issue persists? If the issue does not occur with other plugins disabled, it is possible that there may be a conflict with one of the third-party plugins installed on your site. Additionally, you can try temporarily switching to another theme to determine if the issue is related to your current theme.

  Best regards,
  Ariel H.

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