WooCommerce category content disappears when using Brizy templates

Christian Olaya Olaya

• June 15, 2023 00:04

Hello good night here. I have a problem with the Product Category section on my website.
How can you see on these pages the categories appear correctly

But when using a Brizy template...(The idea is that the cover image automatically appears with a certain style already established in the Brizy Template.) the entire categories section disappears. I would like to know how to solve this problem. Thanks for your time.

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  KC George

  • June 15, 2023 11:30

  Hi Christian,

  Can you please send us the URL of the page where we can see this issue?

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  Christian Olaya Olaya

  • June 15, 2023 15:14

  https://ltcbrizy.mystagingwebsite.com/categoria-producto/cubos-magicos/

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  KC George

  • June 16, 2023 07:03

  Hi Christian,

  Looks like your category page started working well. Perhaps you could fix the issue yourself?

  

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  Christian Olaya Olaya

  • June 17, 2023 00:17

  Hello. It certainly isn't resolved because what appears are Brizy's "CATEGORIES" blocks, a block I added, trying to solve the problem. What should appear are the products corresponding to that category. The problem is that when you activate a Brizy Template , they stop appearing...

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  KC George

  • June 19, 2023 06:20

  Hi Christian,

  We will need access to your WordPress Dashboard to troubleshoot this issue for you. Please add me as a user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/16173993191697
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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  Christian Olaya Olaya

  • June 19, 2023 07:53

  Thank you.

  I just send you an email with the information you asked.

  Regards.

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  KC George

  • June 19, 2023 11:34

  Hi Christian,

  I have added a Shop Template, Category Archive Template and a Search Template for you. Here is a video explaining how I did it. https://jmp.sh/gfgFGjtD

  I guess your fourth question is about adding a WooCommerce Product Filter. We have found these two product filter plugins working fine with Brizy. Please try out these.

  • HUSKY – Products Filter for WooCommerce   
  • YITH WooCommerce Ajax Product Filter

  If you have further questions, please get back to us.

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  Martin Weisbach

  • July 11, 2025 09:09

  Hi! 
  
  I am trying to set up a shop with brizy. After your remmendation here i bought the Pro-Version of the HUSKY Products Filter. But but it doesn't do anything when using a brizy template with a products archive (see page "Shop"). But when i create a page and include the WooCommerce Products it works fine (see Page "WooShopPage"). Why is the filter not working with the brizy elements?
  
  
  
  

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  Ariel H.

  • July 11, 2025 11:13

  Hi Martin,

  Thank you for reaching out.

  It appears that the latest version of the HUSKY price filter is no longer compatible with Brizy’s product archive templates. We've already escalated this issue to our senior support team.

  As a temporary workaround, we recommend using the WooCommerce shortcode to display the product archive:

  

  We’ll keep you updated as soon as we have more information. Sorry for the inconvenience.

  Best regards,
  Ariel H.

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