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9 comments

  • Ariel H.

    Hi Daryl,

    Thank you for reaching out to us.

    To help us understand the issue better, could you please provide us with additional information about the problem you are experiencing? Specifically, could you please provide us with the exact steps you took when you encountered the issue? This will help us to reproduce the issue on our end and find a solution for you.

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Daryl Kay

    Hi Ariel ,

    On project 2, I've installed a Header with my logo and a Linkedin in button. In the middle, it says menu, so I click that to build a menu which would allow me to get to/scroll down to different pages/sections on the site, but when try build the menu, the only options I have to add to the is a blog, or custom link. Am I doing it wrong? 

    its hard to explain over text, do you have time for a call so that I can share my screen and explain? 

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  • Ariel H.

    Hi Daryl,

    Thank you for the update.

    For this to work, you will need to create the pages as demonstrated on this screencast - https://youtu.be/JM8I4AEHfXM

    To create a menu item that links to a block on the same page, I've made a separate screencast for you on this link - https://youtu.be/-J62lmO8ciw

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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  • Daryl Kay

    Hi Ariel, Thanks for the video! I’ve managed to add the menu and it looks good, however I cant seem to get it working like the video shows and I’m not sure what steps I’ve missed as I’ve gone through it a few times now. Can we have a call so that we can look at it? Daryl Daryl Kay Director and Digital Consultant M - 07753 335 752 E - daryl@getdigitalresources.com This email is covered by Get Digital Resources’ Terms and Conditions of Business, a copy of which can be viewed on our website or obtained on request. Registered in England 

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  • Ariel H.

    Hi Daryl,

    Thank you for keeping in touch.

    I assume that you got stuck naming the block and creating the custom link, so I created another video for you on this link:  https://youtu.be/a_mKvO2MVJ4

    In case it doesn't work, please invite me as a team member by following the steps on this link, so I can have access to your site and take a closer look.
    https://support.brizy.io/hc/en-us/articles/360036481071-Team-Members-Roles
    Please send the invitation to arielh01@proton.me

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Daryl Kay

    Thanks Ariel – I’ve sent you an invite as a Manager. FYI, its Project 2 that I’m working on. I have the menu on the site, but its not working as expected. Also the ‘get in touch’ button at the top, I’d like that to be a link to email me at hello@get***********s.com Ive added that email but the button doesn’t seem to work.. Thanks in advance for your help Daryl Daryl Kay Director and Digital Consultant M - 07753 335 752 E - daryl@get********ces.com This email is covered by Get Digital Resources’ Terms and Conditions of Business, a copy of which can be viewed on our website or obtained on request. Registered in England

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  • Ariel H.

    Hi Daryl,

    Thank you for your cooperation.

    I have reviewed your website and the menu seems to be functioning correctly, as demonstrated in this screencast: https://youtu.be/MMvb_kL_2fk
    It appears that you might have tested it in the editor mode, kindly note that it only works in the live preview.

    To link the button to your email address, you can use the "mailto:your-email-address.com" format, as demonstrated in this screenshot: https://prnt.sc/Ns54BtcWhm6v
    When a visitor clicks on the button, it will open their default email software and enable them to compose an email directly.

    If you have any further inquiries, please don't hesitate to reach out.

    Best regards,
    Ariel H.

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  • Daryl Kay

    Thank you Ariel! How do I access live preview? I haven’t seen this before Daryl

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  • Daryl Kay

    Ignore that, I found it! Daryl 

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