Brizy Not Loading
Hi there, few weeks back I was unable to load "edit with brizy" hence downgraded the version as instructed. Saw that the bug has been fixed so updated both brizys. Now, it's just loading again, and I'm unable to load the editor. Help urgently please.
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Hi,
My apologies for the delayed response.
If you are using Safari, please try using another browser.
Otherwise, if you have enabled Jetpack, GoDaddy CDN, or similar plugins, please try to temporarily disable it and see if it resolves the issue.
If disabling the above fixed the issue, please try the following:- If your website is hosted with GoDaddy, disabling the GoDaddy CDN option in your GoDaddy hosting account resolves this issue. https://in.godaddy.com/help/enable-or-disable-my-cdn-40921
- If you are using Jetpack, in your WordPress Dashboard under Jetpack - Dashboard under the heading 'Performance and Growth' if you disable the 'Image Accelerator' option, the issue can be resolved. https://jmp.sh/SU32wfE9
- If you have installed Jetpack Boost in your WordPress Dashboard under Jetpack - Boost - if you disable the 'Image CDN' option, this issue can be resolved. https://jmp.sh/FUSoE1ZP
Please try this and let me know how it goes.
Best regards,
Ariel H.0 -
Hi Ariel,
I have Jetpack and has deactivated it. But issue persisted. Please help.
My plugins was updated automatically so now I'm back on Brizy's latest update for both, and it's not loading for me again (I was using the old one before WP auto updated the plugin).
Hope you can help me out here.
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Hi,
Thank you for keeping in touch and sorry that you're having a hard time with this issue.
Unfortunately, this is an ongoing issue, in the meantime, please revert to earlier versions of Brizy and Brizy Pro as suggested by my colleague on this link as a temporary fix until we sort this out.
https://support.brizy.io/hc/en-us/community/posts/16093815148689-
Best regards,
Ariel H.
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