My background color is not displaying on live page

Jalen Cox

• December 11, 2023 03:39
• Edited

When I edit my brizy page, the background shows up just fine. But when I publish it and take a look, its not displaying the color. The background is also missing from the pop up that I have. 

 

Thanks,

Jalen

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• 

  Ariel H.

  • November 22, 2023 10:35
  • Edited

  Hi Jalen,

  Thank you for contacting us.

  Upon checking, it seems that the page is not being displayed properly, potentially due to the CORS policy implemented on your server. To address this, could you kindly reach out to your hosting provider and inquire if they can resolve this issue from their end?

  

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 11, 2023 12:36

  Hi Jalen,

  I am following up on this issue that you have encountered. In my previous response, I suggested updating the CORS policy on your website. Have you had a chance to reach out to your hosting provider about this matter?
  If you have already taken this step and the issue persists, we may need to inspect the situation further from your WP Admin page.  Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/15242815552786
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Jalen Cox

  • December 13, 2023 12:32

  Hi Ariel, yes I was able to restore the page. Thanks, Jalen

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