Brizy 2.4.18 update

Chima Ihenacho

• May 09, 2023 12:07

Hello, good day. I received a notification to update my brizy and brizy pro WordPress plugin and upon doing that, i noticed my entire page is messed up. This is really sad. 

Please what can be done do rectify this or am i waiting for another brizy update before this can be fixed. My business is moving at a loss because of this, i need help. 

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• 

  KC George

  • May 09, 2023 12:19

  Hi Chima,

  What are your Brizy and Brizy Pro version numbers? If you do not have Brizy Pro 2.4.17, please delete Brizy Pro, download the latest Brizy Pro from your https://www.brizy.io/ account and install it.

  

  Please also share your frontend URL so that we can check your website.

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• 

  Chima Ihenacho

  • May 09, 2023 14:33

  Hi George, thanks for the tip. i have attached an image below showing the brizy and brizy pro up to date plugins. Brizy 2.4.18 and brizy pro 2.4.17. My front end still distorted after i refresh my page.

  https://mygracetograce.com/

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• 

  Ariel H.

  • May 09, 2023 15:22

  Hi Chima,

  Thank you for keeping in touch.

  Please provide us temporary access to your WP Admin credentials, so we can further check the issue. Add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/15173347395985
  WordPress Admin URL: 
  Username:
  Password:
  URL of the affected pages: 

  Please make a full backup of your website as a precaution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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