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Blog posts not working

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6 comments

  • Ariel H.

    Hi Frank,

    Thank you for reaching out to us.

    Please check if temporarily switching to another theme fixes this issue.
    I suggest using one of the themes on this list - https://www.brizy.io/theme-partners

    If this made no difference, could you also please provide us temporary access to your WP Admin credentials, so we can inspect your site? Add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/14757152417426
    WordPress Admin URL:
    Username
    Password

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Frank Fiebig

    Hi Ariel, 

    I switched the theme, the issue persists. 

    I have added you as user and sent an email as well. 

    Big thanks!!

    Warm regards, 

    Hsi-Yin (and Frank)

     

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  • Ariel H.

    Hi Hsi-Yin and Frank,

    Thank you for your cooperation.

    Please also update the user account to an Administrator, so I will have access to the Templates.


    Best regards,
    Ariel H.

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  • Frank Fiebig

    Hi Ariel,

    Ok, done now, thanks!

     

    Warm regards

    Hsi-Yin 

     

     

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  • Ariel H.

    Hi Hsi-Yin,

    Thank you for the update.

    It appears that the issue you were experiencing was related to the Permalinks structure being set to a custom format - https://i.imgur.com/bx2q00J.png
    You can resolve this by changing the Permalinks setting to use the "Post name" option instead - https://i.imgur.com/CVHtlXS.png
    After making this change, the archive page and the single page template should display correctly.
    Screenshots:

    - https://i.imgur.com/fndJTkW.png
    - https://i.imgur.com/VOwOkwz.jpg

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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  • Frank Fiebig

    Hi Ariel, 

    Oh, thank you so much for finding out the root cause and resolving it. 

    Got it, and big thanks!! I am glad now they are displaying properly. 

     

    Warm regards

    Hsi-Yin 

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