The plugin issue

Akande sheriff Abiodun

• October 21, 2023 01:15

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  Ariel H.

  • October 23, 2023 10:22

  Hi,

  Thank you for reaching out to us.

  It appears that the problem you're encountering is probably a result of a conflict. We kindly request you to attempt the following steps to see if they can provide a resolution.

  1. Deactivate one plugin at a time and check if the issue is resolved after each deactivation. This will help identify if the problem is caused by a specific plugin.
  2. Temporarily switch to a different theme and observe if the issue persists. This will help determine if the theme is causing the problem.

  If the above steps do not resolve the issue, we kindly request temporary access to your WordPress Admin credentials. Please add us as a user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/14568224483346
  WordPress Admin URL:
  Username:
  Password:

  Please ensure that you have a full backup of your website before granting access, as a precaution.

  Best regards,
  Ariel H.

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