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Mobile Menu Broke due to Brizy Pro update

Comments

12 comments

  • KC George

    Hi Steven,

    The most recent Brizy versions have incompatibility issue with the 'Minify Javascript Files' function of Caching plugins. In your WordPress Dashboard under Settings - WP Rocket - File Optimization, if you disable the "Minify JavaScript Files" option, you could probably fix the layout issue. 

    Would it be possible for you to create a staging site for our developers to test this issue with WP Rocket?

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  • Steven Orlosky

    Sure thing:

    Here are the credentials for you:
    User: 
    PW: 

    Website Link: 
    Thanks!

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  • KC George

    Hi Steven,

    Thank you for creating the staging site. Do you also have the frontend access credentials for your staging?

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  • Steven Orlosky

    Hello KC,

    We actually don't log in that way, since it's confusing. We directly proceed to the dashboard.

    Please login with this link:
    https://steven78926:reselect.unlikable.waviness@benhurla.staging.tempurl.host/

    Let us know if it doesn't work. Thanks!

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  • KC George

    Hi,

    Thanks Steven. I could access the website frontend with the link you have provided.

    Looks like the "Minify CSS files" option under Settings - WP Rocket - File Optimization causes a conflict between Brizy and WP Rocket. In your staging site, I have disabled this option and the mobile menu started working again.

    Please retain our access to your staging for some more time. Our developers may need this access to work on a fix for this issue.

      

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  • KC George

    Hi Steven,

    Our developers are looking into this issue on your staging site. We are unable to reproduce the issue on your staging now and hence impossible to develop a fix for this issue.  

    We have noticed that on your live site https://benhurla.com/ the issue has returned. Can you please create a user for us in your live site so that our developers can investigate the cause and work towards a fix? Please send these details to our email:communitysupport@brizy.io

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  • Steven Orlosky

    Hello KC,

    Thanks for checking! We'll be sending an email in a while.

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  • Steven Orlosky

    Hello KC,

    Since we have to fix the issue as soon as possible, we deleted the staging site to restore a back-up. We'll update you once we have created another staging site for your developers. Thank you somuch!

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  • KC George

    Hi Steven,

    Thanks. Our developers need this to work on a fix. Looking forward to your update.   

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  • Steven Orlosky

    Hello KC,

    Sorry for the delay, 

    Thanks!

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  • KC George

    Hi Steven,

    Our developers have looked into this issue. They did not find any compatibility issue between Brizy and WP Rocket. The issue seems to be with the width settings for the mobile. You had set it to 20% of the screen width. If you set it to  50% or more, the issue can be resolved. Please have a look at this screen recording https://jumpshare.com/v/HaOmKXi6PsPMxl5ItYuA

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  • Steven Orlosky

    Hello KC,

    Thank you all for looking into that!
    Have a nice day!

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