Site admin broken after update

Fabio Rosso

• April 08, 2023 16:02

Hi, my site admin panel is njot working after update.

How can I fix it?

(I have already tried to reinstall an old version of the plugin without success)

 

Thanks in advance

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• 

  Ariel H.

  • April 10, 2023 08:44

  Hi Fabio,

  Thank you for reaching out to us.

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  We will also need access to FTP / cPanel to help you resolve this issue.

  Please add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

  Community Post link:   https://support.brizy.io/hc/en-us/community/posts/14390881155857
  WordPress Admin URL: 
  Username:
  Password:

  FTP Hostname / cPanel login URL
  Username:
  Password:

  I am looking forward to your response.

  Best regards,
  Ariel H.

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• 

  Fabio Rosso

  • April 10, 2023 19:36

  --- credentials removed ----

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• 

  Fabio Rosso

  • April 11, 2023 05:13

  --- credentials hidden ---

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• 

  Ariel H.

  • April 11, 2023 09:23

  Hi Fabio,

  My apologies for the inconvenience.

  We have created a private ticket to further discuss and address your concern. Our team will be in touch with you shortly.

  Best regards,
  Ariel H.

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