Your theme must use the the_content filter in order for Brizy to work

Misa Matsuura

• September 29, 2023 01:56

Hi.

I am using Brizy plugin.

Suddenly, the following error appeared and I was unable to edit.

0

• 

  KC George

  • September 29, 2023 08:15
  • Edited

  Hi Misa,

  Some of your pages in your WordPress Dashboard are auto generated by WordPress. For instance the Posts page is not designed by the user, but auto generated based on the selections made in the theme customizer.  Similarly the Shop page is also auto generated by WordPress based on the selections made in the theme customizer.

  You normally add a Brizy Template to give such pages a Brizy design. For instance, if you want to give your Posts page a Brizy design, you create a Blog archive template. If you want to give your Shop page a Brizy design, you create a Shop archive template.

  Autogenerated pages like Blog and Shop should not be edited using Brizy. If you attempt to edit such pages using Brizy, you will see the error message you have mentioned above. You may want to delete and recreate those pages.  

  

  0
• 

  Misa Matsuura

  • September 29, 2023 09:55

  It appears on all regular pages.

  

  0
• 

  KC George

  • September 29, 2023 10:44

  Hi Misa,

  Which theme are you using? Can you you try switching to Blocksy or another theme from this list? https://www.brizy.io/theme-partners

  If this does not help, please get back to us and we will take a look at your project. 

  0
• 

  Misa Matsuura

  • September 29, 2023 11:03

  I tried Blocksy

  

   

  But, I get the same error.

  

  0
• 

  KC George

  • September 29, 2023 11:38

  Hi

  We would like to take a look at your project. Please add a new user to your WordPress Dashboard and with English as his language and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/14060209547282
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

  0
• 

  KC George

  • October 03, 2023 14:56

  Hi Misa,

  We have done some investigation but could not find the root cause of the issue. When using the Brizy template, the pages show this error. When using the Default Template, the pages are editable.

  We have noticed that you are working on the Brizy editor. Are you able to edit the pages?   

  0
• 

  Misa Matsuura

  • October 04, 2023 08:39

  Hi.

  I thought you had fixed it
  After Brizy support logged in, it was available for editing.

  0

Please sign in to leave a comment.