Default Padding-Top Being Added to Pictures

C.H. Dyer

• March 22, 2023 12:14

We have an issue, where images added with brizy in Wordpress with padding-top being 0, while looking correct within the builder, when we actually view the page, a default padding top percentage is being applied to all images. I can't find anything to remove this and prevent this from happening. The classes for each picture element are dynamic, so each image has it's own padding-top css being applied by default. We are running 2.4.17 and 2.4.16 on Pro.

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  Ariel H.

  • March 22, 2023 13:59

  Hi,

  Thank you for reaching out to us.

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  

  Please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/13944054479377
  WordPress Admin URL: 
  Username
  Password

  Also include the URL of the affected page.

  Please make a full backup of your website as a precaution.

  Meanwhile, please also check if this is due to cache by temporarily disabling your cache plugins.

  Best regards,
  Ariel H.

   

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  Ariel H.

  • March 23, 2023 09:06
  • Edited

  Hi,

  Thank you for your cooperation.

  I tried to access your site, however, after successful login it's throwing this error:  https://prnt.sc/8h1T9dNx-b3o

  You might have a security plugin installed on your website. If this is the case, please temporarily disable it, so we can inspect your site.

  Meanwhile, you can use the CSS to temporarily address the issue. You can put this in Appearance → Customize→Additional CSS.  I know you already know how to manually fix it, but I've included this just in case.

  rz .brz-css-cipxx {
      padding-top: 0;
  }

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  C.H. Dyer

  • March 27, 2023 13:19

  Hi Ariel, please try logging in again. Thank you.
  
  Also, just a note, that temp code doesn't work because every time that page is saved, the images dynamically given a new class, so the cipxx part changes every time.

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  Ariel H.

  • March 27, 2023 15:09

  Hi,

  Thank you for the update. 

  I have created a private ticket for this request, so we can check this further, you should receive a notification shortly. 

  Best Regards,
  Ariel H.

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